Refund policy
Thank you for shopping with us. We appreciate your business and strive to provide you with the best products and service. Please read our refund policy carefully.
**All Sales Are Final**
All sales are final. We do not accept returns or offer refunds for any products.
**Damaged or Broken Products**
If you receive a damaged or broken product, we are committed to making it right. We will ship you a new replacement product at no additional cost. To qualify for a replacement, the following conditions must be met:
1. **Proof of Damage**: You must provide proof of the damaged or broken product. This can be in the form of photos or videos clearly showing the issue.
2. **Replacement Request Period**: You must request a replacement within 14 days of receiving the product. Any requests made after this period will not be eligible for a replacement.
**Shipping Costs**
We will cover all shipping costs associated with returning the damaged product and sending you the replacement product.
**How to Request a Replacement**
1. **Contact Us**: Reach out to our customer service team at brysonsbuddies24@gmail.com within 14 days of receiving your product. Provide your order number, a description of the issue, and proof of the damage.
2. **Approval and Return Instructions**: Once your request is reviewed and approved, we will provide you with instructions on how to return the damaged product to us.
3. **Shipping the Replacement**: Upon receiving the damaged product, we will promptly ship out your replacement product.
**Contact Information**
If you have any questions or need further assistance, please contact our customer service team at brysonsbuddies24@gmail.com. We are here to help and ensure you have a satisfactory experience with our products.
Thank you for understanding our refund policy.
Sincerely,
Bryson's Buddies LLC